Overview

The nation’s fastest growing home/durable medical equipment (HME/DME) company needed to develop a comprehensive strategy and a corresponding execution plan to improve relations with the many payers with whom they work.

Challenge

•  Define an approach and execution strategy for analyzing, evaluating and managing payer relationships and supporting business development initiatives

•   Provide a roadmap for developing the organizational, technical and support services needed to execute the payer relations strategy

CWH Approach

CWH Advisors assembled a team of operational and subject matter experts to provide insights and an overall plan for the payer relations organization. Our team provided a roadmap and detailed execution strategy that encompassed personnel, processes, technology, and requirements for enabling support systems.

Actionable Results

The client is using the execution playbook developed by CWH Advisors as their guideline for structuring and developing this critical business unit within the company.